Returns And Refunds

Returns and Refunds Policy for Ali Deals

Effective Date: September 16, 2024

At Ali Deals, we want you to be completely satisfied with your purchase. If you need to return an item or request a refund, please review our policy below.

1. Returns

• Return Period: We accept returns for products within 3 days of delivery.
• Condition of Items: To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
• Return Process: To initiate a return, please contact us within 3 days of receiving your order. We will provide you with instructions on how to return the item. Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., incorrect or defective item).

2. Refunds

• Refund Method: Refunds are issued in the form of store vouchers, which can be used for future purchases at Ali Deals. Store vouchers will be issued once the returned item has been received and inspected.
• Voucher Value: The value of the store voucher will be equivalent to the price of the returned item, excluding any shipping fees.

3. Non-Returnable Items

Certain items may not be eligible for return due to hygiene or other reasons. These items will be clearly marked on our website or during the purchase process.

4. Exchanges

At this time, we do not offer direct exchanges. If you need a different item, please return the original item and place a new order.

5. Issues with Returns or Refunds

If you experience any issues with your return or refund, please contact us. We are here to assist you and resolve any concerns you may have.

6. Changes to Returns and Refunds Policy

We may update this Returns and Refunds Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

Thank you for shopping with Ali Deals. We appreciate your business and are committed to providing you with quality products and services